Business Process Analyst

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Job Title: Business Process Analyst

JOB ID: 18330034

City: Remote- Multiple work sites allowed


About Ignitec

Ignitec is an industry-leading Technology Management Consulting and Strategic Staffing Company that prides itself at providing targeted solutions. As a Minority-Owned Small Disadvantaged Business with over two decades of industry expertise, we thrive on challenges and utilize them as a springboard for growth and stretching our existing abilities to a higher level. As a Washington, DC based small business, we provide strategic and innovative technical solutions. Our national staffing reach allows us to support Federal, State & Local governments and Commercial customers nationwide.

Business Process Analyst

We are looking for a Business Process Analyst. This position must have a strong background in IT process development, user story development, familiarity with the System Development Lifecycle, software change management practices and an ability to work with and support various working groups that are responsible for dictating the vision and future state of HR information technology processes.

Responsibilities Include:

  • 8+ years of experience as Business analyst.
  • 10+ years of IT work experience.
  • Quickly understanding the business issues and data challenges of the client’s organization and use them to drive requirements gathering, documentation and business analysis.
  • Supporting the client through early problem detection, idea generation, developing creative solution, and advising on industry "best practices”.
  • Facilitating working group meetings, developing and presenting high fidelity mockups, and eliciting business requirements from conversations with stakeholders.
  • Guiding software development activities by facilitating daily and weekly status meetings, making decisions on priorities and preferences, and continuously gathering user feedback as new features and functionalities are developed.
  • Providing technical support for the current system by troubleshooting user issues and providing user training and guidance, as needed.
  • Conducting and facilitating user acceptance testing as new features and functionality are released into the production and test environments.
  • Continuously evaluating and improving the team’s software development processes based on agile principles, namely Scrum.
  • Tracking and adjusting functional and technical requirements (user stories), timelines, and resources for multiple efforts simultaneously.
  • Designing analytical approaches, conducting analysis, and evaluating organizational policy and plans.
  • Conducts and reviews organizational systems and implementations, develops strategic plans and human capital improvement initiatives as well as in other functional areas.
  • Develop business process mappings to design, refine and implement standardized, repeatable and compliant best practices.
  • Implements strategic initiatives, recommendations on organization improvement strategies and measures and evaluates performance and results.

Required Skills: 

  • Certified Scrum Master or Certified Scrum Product Owner
  • Previous experience analyzing business processes of Federal information systems
  • Previous experience with Federal shared service centers
  • Experience with following User-centric design principles (User Experience/User Interface)
  • Experience working with enterprise systems containing sensitive information
  • Experience implementing and applying governance principles
  • Experience applying agile methodologies to programs and projects outside of the traditional SDLC
  • Bachelor's degree in Computer Science, Information Technology degree or equivalent.\
  • Ability to pass and maintain a Government background check


  • Candidate must reside in one of the below work site locations (remote)
  • Atlanta, GA/ Cincinnati, OH/ Pittsburgh, PA/ Morgantown, WV/ Sterling, VA / Washington, DC

Clearance Requirement:

  • US Citizen